Last Revised: October 29, 2025
This Cookie Policy explains how Premium Swiss Hospitality (PSH) and its affiliated brands (“PSH”, “we”, “us”, or “our”) use cookies and similar tracking technologies on our websites and digital platforms.
This policy applies to all websites operated by PSH, including our hotel, resort, training academy, and hospitality service domains.
1. What Cookies Are
Cookies are small data files stored on your computer or mobile device when you browse a website. They help websites function efficiently and enhance your browsing experience — such as keeping you logged in, remembering your preferences, or understanding how you use our website.
We also use clear GIFs, pixel tags, and web beacons, which operate similarly by tracking user interactions across our pages. All references to “cookies” in this policy include these technologies.
2. Types of Cookies We Use
PSH uses the following categories of cookies:
a. Necessary Cookies
Enable core website functions such as navigation, security, and access to authenticated areas. These cannot be disabled.
b. Preference Cookies
Store user settings such as language, region, and display preferences to enhance your browsing experience.
c. Statistics & Performance Cookies
Help us understand how visitors use our websites — pages visited, time spent, items clicked — enabling us to improve usability and optimize content.
d. Marketing Cookies
Used to personalize promotions and advertising based on your browsing behavior.
This includes:
- PSH sharing limited cookie-based information with trusted third parties to deliver relevant ads.
- PSH receiving cookie information from third parties to tailor promotions for visitors who have engaged with their platforms.
3. Information Collected Through Cookies
Cookies on PSH websites may collect information including:
- Pages visited, links clicked, and features used
- Time spent on each section of the website
- Search terms and filters applied
- Device type, operating system, and browser version
- Session identifiers
- Language selection
- Geographic location (approximate)
- Information entered in forms (e.g., account username)
4. Managing Your Cookie Preferences
You can manage your cookie settings through the Cookie Preferences Banner, which appears when you first visit our websites or can be accessed anytime via the “Cookie Settings” link in the footer.
You may toggle categories on or off (except necessary cookies). If you disable a category, previously collected information may still be retained, but no new data will be collected from that category going forward.
PSH operates multiple domains. Depending on your browser’s support for cross-domain consent, your cookie preferences may not always transfer automatically between PSH sites.
Your selections also do not carry across different browsers (e.g., Chrome vs Firefox).
Please note:
- Disabling performance or preference cookies may impact your website experience.
- Ad blockers may prevent the cookie banner from displaying.
- You can also adjust cookie controls directly in your browser settings.
5. “Do Not Sell or Share My Personal Information” (Applicable in Certain US States)
PSH does not sell personal information. However, some states (including California) consider personalized advertising as “sharing” personal information.
If you wish to opt-out:
Option 1 — Through Cookie Settings
Open Cookie Settings in the footer and turn off Marketing Cookies, then save your preferences.
Option 2 — Email Request
Email: privacy@premiumswisshotels-resorts.com
Subject line: Do not sell or share my personal information
Include:
- Your full name
- Email linked to your PSH account
- PSH service(s) you use
An authorised representative may also submit this request on your behalf with valid proof of authorization.
For more details on how we process personal data, please refer to our Privacy Policy.
6. Contact Details
If you have any questions regarding this Cookie Policy or need assistance updating your cookie preferences, please contact our Privacy Team at: